Re: Green flashing light and no service. 0 and after setting it all up, the power light has been flashing green all day. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. 08-01-2023 22:03 - edited 08-01-2023 22:06. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. It has done for over a couple of hours now. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. . If the Hub is working okay, just leave it. This light will only appear when connecting a second pod. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. We would like to show you a description here but the site won’t allow us. Just keeps resorting back to flashing green. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. Cowshat. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652Internet stopped working suddenly. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Account - Cable. Stay safe online. 0, next to where you connect the power cable is a small power switch. Hey Stoke2010, thank you reaching back out and confirming this. I followed all instructions and I can see green wifi icon and green light blinking. Hi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. any. Security matters. Red, Flashing, Off. Thank you for your post and welcome to our community forums. Tuning in. It goes through spells where the entire playback area with the viewer at any size will flicker between green and the video. We would like to show you a description here but the site won’t allow us. Virgin Media Hub 5 Light Status Overview. We have had a Hub 3 for a year with no problems. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. Teams meetings keep freezing. VM BB TV Landline. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. Give the hub 5 -10 minutes to reboot, it will start to flash different. There is no connection to the VM network. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. The information on the Hub Settings all looks normal too. I’ve checked all cables and they seem fine,it’s not. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. Rebooted several times, and waited for hours to download the update. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. The Stream remote. on 30-11-2022 19:19. Phone. Any help greatly appreciated. Your CMTS provider, Virgin Media, must reset the connection. Make sure that you. It may be stuck in an update loop. 0800 953 9500. This is your VirginMedia router’s way of showing you that a connection is being attempted. on 12-12-2022 16:18. Check for any loose connections. on 30-11-2022 19:19. The initial few days internet was fine, today suddenly the Hub light went green. Options. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. How to pay my Virgin Media bill. I got the green power light flashing and WiFi light is green. 10 If you have more than one WiFi Booster you will. Same problem, Virgin trial in the WF4 area. It is now Saturday and the hub is still flashing green. So last night about 10pm WiFi goes of. Networking and WiFi. Solid green when in Modem mode. Green flashing arrows Hub 3 Go to solution. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Any suggestions what this blinking pattern means. 1) Try the “check service,”Area status webpage (. Networking and WiFi. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Then it stops for a minute or so and then starts flashing again. I have followed the help tools by rebooting the tv box, I have c. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. First thing is to check for any “known network faults in your location - Try in 2 places. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. We offer our customers the best of both. Try restarting it, and if the problem persists, contact Virgin Media support. installed the new hub 5 from hub 4 due to package change. If nothing shows on there, try calling it in as a fault (free on 150 VM line. I'm a brand new customer to Virgin and I just received my Home kit today. After it, click on the WPS. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. This process can start again if there’s lots of interference. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. I have a solid green WiFi light and a blinking green power light. Volt. The green light might be flashing because of a faulty link. In Modem Mode the power light should be magenta. In response to Georgiahx. This, and the green bar flashing with internet lights solid. Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). Re: Flashing green light hub 5. on 20-09-2023 09:55. We have a flashing green light, and a solid green WiFi light. I went to the logs in the HUB4 and pulled the. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. It's also an indication that the Hub is receiving a good signal from the Virgin network. The other 2 are unusable, so we will need replacements. Hi, I have come home to my main V6 box constantly flashing multiple colours. There are no local issues in the area either. Any other suggestions to try, TIAHi. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. I first plugged the wifi cable into the wall and this is what happened. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. internet was back up and running yesterday so cancelled my engineer appointment. 2 Internet Light. Still no change? Not sure if there’s issues in my areaIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Please help me with this; the following is some of the specifications of my system: VLC 0. Hub 3 flashing green power light. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. My connection stopped working yesterday morning. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Make sure that the cable is well connected to the splitter. This light flashes green when the Hub's downloading a software update. What does this mean? I can only see on choice or the other. Easy to set up, coverage has. Two red arrows flashing on a Virgin Media Hub 3 If you’re seeing two red flashing arrows on the front of your Hub 3 that means there’s a problem with the internet connection. Also the time on the logs seems to be incorrect (i. Hi. The screen was black. Flashing green: The Hub 3 is establishing a connection to the internet. The wifi won’. Forum; Apps. We would like to show you a description here but the site won’t allow us. Before you start, you’ll need to have your hub settings password. The Stream remote. Phone. If it flashes red or stays on for more than two minutes, there’s a problem with your internet connection. Bottom – WLAN (green/blue). The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Flashing green: WPS is active and searching for devices to connect. Keep on getting useless updates from virgin media. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. All cables appear to be fine, I have rebooted and reset. All times are GMT +1. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. However it’s still starts with green light then goes to to constant blue. Virgin Phone Switchover. If you’re using a splitter, make sure that’s firmly connected, too. So try. Solution: loose connection somewhere along the way to the street box. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. Virgin Media;. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. 0 provides essential information about the device’s power status. on 27-02-2023 18:49. QuickStart, set up and connections. Support tell me that this is fine and is an indicator of network status in the area. A flashing green light means it’s lost it’s connection to the server. . You could also try the web page status, but this is not recommended. If the pods are flashing blue or green they are never going to work again. The power light will remain on. In some things Virgin sucks. Tried to set up today and just a green flashing - 5421632. So no where to call and no help to find until to morning. If it has a push-on connector make sure it is push on properly but don’t twist it. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. Event Type Code: 5; Chan ID: 33; DSID:. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. 2. We would like to show you a description here but the site won’t allow us. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. . Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. I had the hub 5 installed yesterday. My box has a solid white light and flashing green arrows. I can connect but there is no internet connection. This flashing green light indicates that the Hub 3 is connected and operational. However, from time to time, some of these services may encounter technical issues. When working normally the power light will be on and the connection light will be off. If there are no issues it would be best to check our WIFI pod help page here. Did a normal restart and it was fine, then it went off again. Welcome to the Community and thank you for posting. They change to white when the connection is. I got my new hub 5 at 5th and managed to install it at that day. I need my network back as quick as possible. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. 1 ACCEPTED SOLUTION. e in the future). I’ve tried setting it up near the router etc etc. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Obv this means I have no internet or tv. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. but no internet flashing light. on 08-04-2023 10:07. Make. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. can please look into this. whenever I try to get support online or on the phone I just get redirected to the setup guide. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. Joining in. Hi, i got self installation kit with hub 3. Wait at least a full minute for the router to reboot. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Can you please ensure the following: Out in the open. For a brief period, press. Options. Maybe this will help, good luck. Just got an upgrade to a 1gb connection with a Hub 5. in Networking and WiFi Tuesday Hub 5x Keeps Failing; no DHCP in Networking and WiFi a week agoon 26-02-2023 13:08. I’ve followed all procedures recommended by VM multiple times. I’ve checked for issues in my area, Virgin are reporting. Switch on the power button. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. This’ll only take a few minutes, depending on how many WiFi Pods are connected. customer support not sure what the problem is. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Its a Hub 3. on 19-05-2023 21:46. green arrows flashing again today and no internet. It’s likely to be a loose connection in your home. I have checked cables, turned the router on and off and reset it. Can anyone provide a solution (other than calling out an engineer for now). 2) Then also try the “free & automated” Service Status number - 0800. . I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. The faq says: This means the Hub is on, but your WiFi isn’t. Come back wait another 30mins. All our offices and call centres are working to Covid secure guidelines. Teams meetings keep freezing. Just keeps resorting back to flashing green. It's been doing that for around 45 mins now. 15/10/16 - 10:12 in Virgin Media Broadband #1. Browse Virgin Media Virgin Media Community. Step 1. This means that the Virgin Media Hub is on. It keeps flashing green and then flashing white and my connectivity is still in and out. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. I have had a new Hub 5 fitted for just 2 weeks now. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. I have just done the self quick set up. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). After that it starts the process over again and reverts back to the green. Internet has been fine all day, just randomly stopped working and green base light started flashing. It means there is an issue with your connections even though the Virgin Hub 4 is on. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I'm a brand new customer to Virgin and I just received my Home kit today. 0 has got a constant orange light and our internet is working intermittently. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. On the back of the Hub 3. Hi All. Stay safe online. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. Manually update your TV to the latest software version. I’m having an issue where I have flashing green light on router with solid wifi signal. 5x red flashing light. The most useful and up to date info comes from the 0800 561 0061 number. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. No Virgin Hub 3 Lights on at all. It keeps flashing green and then flashing white and my connectivity is still in and out. on 22-04-2023 15:55. We would like to show you a description here but the site won’t allow us. It is booting up and should be ready in 5 minutes. We would like to show you a description here but the site won’t allow us. Checked area faults. When your Virgin Media router lights are flashing green it means the router is updating its firmware. No joy. Reset the hub with a full reset back to defaults here . Virgin Phone Switchover. In order to have this rectified, we'd need to. . The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. This means the box is on and working but looking for a WiFi connection. on 01-04-2023 20:55. Web light is stable and single bar light at the bottom of the router is also stable. Possibly the hub is not activated. Stay safe online. It’s likely to be a loose connection in your home. An Ethernet cable – The. Troubleshooting the Hub 3 If you're having trouble. Solid Red & Green = Hub failed to start correctly. We would like to show you a description here but the site won’t allow us. I do not have a virgin - 5108163. You could also try the web page status, but this is not recommended. It really astounds how virgin can get away with using such poor equipment. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. - 5155945Go to Settings >Audio & Video > Match frame rate. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. Disable HDR+ Mode. To disable WPS, open the router’s settings on your web browser (192. Try a 60 second pinhole reset and don’t reboot the Hub. Pressing the button for two seconds will prepare the Hub 3. Make sure there aren’t any damaged wires/cables. Stream from Virgin Media. The arrows sign is flashing green whilst the bottom light stays a solid green and then when the arrow sign stops flashing the bottom light flashes green. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213Flashing green arrows hub 4. A power adaptor to plug into the Stream box and a power socket at the wall. One issue that is commonly encountered is a. Sign in . The box has a flashing red light which wasn’t there when it was installed (it was green). turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. . If it’s flashing green, it’s starting up. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. on 31-10-2022 17:07. I have checked cables, turned the router on and off and reset it but no change. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. There's no official status of an orange light on the Hub 3. on 08-02-2023 19:25. Flashing green: The Hub 3 is establishing a connection to the internet. Don't have a VM wall plug, but have one of the old NTL ones. g. When he installed it he said the red light (that’s now flashing red) must be green. Options. It resets itself with a white glowing light then starts flashing green then goes back to. Take care, Nat. No joy. Mark as New; Bookmark this. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. I work from home and like many, rely a lot on a. Virgin Media; My Virgin Media; Shop;. SpeedFlashing green arrow virgin router. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Stay. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. Failing that, it’s time to call Virgin’s support team. Green flashing is a firmware update in progress. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. It’s now 8:29pm. Phoned tech on 06/04 20:35 and they stated "sending special ping. Hub 5 green flashing light. Browse Virgin Media Virgin Media Community. If it has. The green arrows are flashing with a constant green bottom light. My post code is W13. Joining in In response to Carley_S. Check for a known local fault on 0800 561 0061 - it is an automated service. The first thing to do here is to make sure all the cables are properly plugged into the router, and that the cat hasn’t yanked one out. The Virgin Media Hub 3. 1 ACCEPTED SOLUTION. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. Here are some examples of a. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Stay safe online. 2. Hi, i got self installation kit with hub 3. Can anyone provide a solution (other than calling out an engineer for now). Pro Tips Location Matters: Where you place your Hub can affect its performance. Tuning in. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Password Issues: Double-check your WiFi password. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Home Phone. stays green for 2 minutes when you’re done. on 27-02-2023 18:49. The red light indicates that there’s no connection to Virgin’s network. Solid green: The Hub 3 is connected to the internet. Your Mobile Account. I've the network status in my area and it says no problems. The only way it works now is to connect it via Ethernet cable. My Hub 5 has been flashing green (Updating) all day. The Hub will reboot once it has finished downloading. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. I went to the logs in the HUB4 and pulled the following: Cable. 2 Green Flashing Arrows. The Virgin connect app just says no pod detected. Check Cables: Make. In either Mode the red power light is an indication of over heating and most not be ignored. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. However, then my wifi stopped working. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. 0 Kudos. Sky has a diagnostic tool which may help you fix this. My advice for anyone with the pod problem would be to arrange a technician to call. . There was no green flashing bar at the bottom.